A lean supply chain is a strong competitive advantage.
Defigroupe adapts to each customer with a personalized and comprehensive solution, so that our support becomes a real competitive advantage for you.
We respect your delivery deadlines and meet all your requirements. Meeting delivery deadlines, controlling costs and reducing our carbon footprint are our main objectives.
From groupage to sea and air charters, we ensure reliable traceability of goods flows.
Based at Roissy Charles de Gaulle airport, we are at the heart of national and international logistics.
Our proactive follow-up enables us to react quickly and propose alternative solutions and contingency plans. Our team takes care of your files, often before you have even detected a delivery problem.
Innovation is a priority in a constantly changing world. That's why our transport management system is adapted to the volatile, digitalized freight market.
We focus on :
- a dedicated customer service team to monitor information flows and offer you optimized transport solutions;
- a team of drivers employed to transport our customers' goods throughout the Ile-de-France region;
- a strong network of competent transporters throughout France and abroad.
We currently have 3 warehouses in two different areas:
- the Executive warehouse in Tremblay-en-France, 93.
- Diapason warehouses in Fosses, 95.
More than 4,000 m2 ofoptimized warehouses, equipped with reliable information systems, are performance factors in controlling supply chain costs.
Our streamlined, automated logistics processes reduce the time it takes to get your goods to market.
We offer you our expertise in optimizingstorage space, order preparation, packaging and wrapping of all types of merchandise.
We are well aware of the current economic and environmental situation: highly competitive markets in which our customers operate, and increasingly complex demand planning.
Accurate, regularly updated information is the key to agile, responsive storage management, accurate inventory tracking and adaptation to fluctuating demand, all to prevent stock-outs and other supply risks.
Defigroupe meets the growing needs of companies tooptimize their competitiveness.
As supply chain specialists, we offer consulting and expertise services to help our customers rethink their business and organizational strategies.
Deadlines, costs and quality
Thanks to our expertise in business engineering, we can support our customers in organizing a supply chain, optimizing a transport organization, managing calls for tender or simply negotiating with a service provider.
We act as the interface between our customers and their partners, managing commercial, technical and financial aspects, while complying with regulations and guaranteeing deadlines, costs and quality.
From design to negotiation, coordination and follow-up, we ensure that our customers benefit from quality service.
Our tailor-made solutions are designed from a precise needs analysis and implemented with the aim of achieving your business objectives and standing out in the marketplace.
Breathe new energy into your supply chain projects with our tailor-made approach combining strategic vision and cutting-edge operational expertise.
Control your purchasing processes, reduce logistics costs and minimize transport risks to optimize your supply chain and stand out from the competition.
Our supply chain solutions
Dedicated customer service
Express & dedicated
Air and sea
Courier & freight
Transport management system
Your trusted partner for an optimized supply chain
Défigroupe is more than just a supply chain service provider.
We position ourselves as a project partner, guaranteeing tailor-made support and global management that takes into account all your logistics and transport constraints.
With our diverse team, highly qualified and experienced in all aspects of the supply chain, we are perfectly equipped to solve all your operational and strategic issues.
Défi Groupe manages our shipments, from pallet pick-up at our Argenteuil premises, to parcel delivery to our customers all over France. We've been working together for over 10 years to ensure the safe delivery of our spare parts, and we're delighted with their quality service.
A dedicated contact for a privileged relationship
You'll have a single point of contact to answer all your questions and support you every step of the way with Défigroupe. As a company on a human scale, we offer personalized support tailored to your specific needs.
Our dedicated customer service team proactively monitors your shipments, checking their arrival at destination every day. In the event of a problem, we systematically take the initiative to create and follow up a dispute, without you having to ask.
With our attentive approach and commitment to customer satisfaction, Defigroupe is your trusted partner for a smooth and efficient supply chain.
A company on a human scale
We believe in the power of human relationships in the workplace. By getting to know you individually, your unique contact at Défigroupe will be able to manage your specific needs, anticipate anomalies and detect opportunities that concern you.
We advocate proximity, accessibility and transparency with our customers.
Located in the industrial zone of Tremblay-en-France, close to Roissy Charles de Gaulle airport (Roissy CDG), our team of experienced professionals will accompany you wherever you are in France or abroad, with kindness and active listening.
How important is your supply chain?
The supply chain can be translated as "supply chain" or "logistics chain". It covers all the stages and players involved in the sourcing, production and distribution of a company's goods or services. Mastering the supply chain enables you to optimize the flow of goods, reduce logistics costs, minimize transport risks, improve responsiveness and enhance customer satisfaction, all of which contribute to your company's competitiveness and growth.
The advantages of an expert partner?
Calling on a supply chain company offers a number of advantages. You benefit from the expertise and experience of a team specialized in logistics operations management. This enables you to optimize your processes, reduce costs, improve coordination and planning, and benefit from a solid logistics infrastructure. What's more, outsourcing this function allows you to concentrate on your core business and gain in efficiency.
How can we reduce your costs?
We can help you reduce your supply chain costs in a number of ways. First, we'll analyze your existing processes to identify inefficiencies and sources of waste. Then, we propose optimization solutions such as consolidating shipments, improving planning and coordination, using tracking and inventory management technologies, and finding the most reliable logistics partners to meet your specific challenges. Our aim is to help you achieve a more efficient and profitable supply chain.
What measures are needed to ensure quality?
We attach great importance to the quality and safety of goods throughout the supply chain. We carefully select our suppliers and partners, ensuring that they meet high standards of quality and safety.
We carry out regular quality checks at various stages of the supply chain to ensure that goods meet the required standards. We also use state-of-the-art technologies, such as product traceability and real-time monitoring, to quickly identify and resolve any quality or safety issues.
In terms of safety, we have strict protocols for handling, storing and transporting goods, in line with current regulations. We also train our staff in good safety practices, and are committed to maintaining a safe environment throughout the supply chain. In addition, we work closely with our customers to understand and proactively respond to their quality requirements.
How do we select our partners?
We attach great importance to managing relationships with our suppliers. We have established solid partnerships based on trust, transparency and collaboration. We maintain regular communication with our suppliers to ensure a mutual understanding of needs and expectations.
When selecting our partners, we carry out an in-depth evaluation based on criteria such as product quality, reliability, production capacity, ethical and environmental standards, and ability to meet deadlines. We give preference to suppliers who share our values and commitment to operational excellence. This approach enables us to work with the best partners to guarantee our customers' satisfaction.
What technologies do we use?
D&fi Groupe uses efficient techniques adapted to the services we offer: logistics, transport and supply chain optimization. From IT systems, with our transport management system, to the scanning of your goods throughout their transit, not forgetting the business applications used by our teams in the field to make the tracking of your shipments as accurate as possible.
How do we handle your damage?
Our damage handling procedure is thorough and methodical. When you take out Advalorem insurance, our customer service team will provide you with the support you need to complete your file with peace of mind and file your claim on time. Don't forget to take out this insurance for all high-value merchandise: our team is available to answer any questions you may have.